Engagement Web Forms

Contact Customer Support Team

In order to help you with your inquiry as quickly as possible, we ask that you provide all information as requested in this form. The more details you can provide, the better, as it will help us to best understand what you are experiencing

For details on what information BlackBerry Customer Support may collect from you, and how this information is processed, please review our data use policy. You may also review our Privacy Policy.

Requests submitted through our online web form will be responded to within our hours of operation.
Please see www.blackberry.com/contact for more detail.

* - Required fields

* First Name

* Surname

* Mobile Phone Number

Alternative Phone Number

* Email Address

* Confirm Email Address

* Device Model

* Subscription Order Number or Transaction ID

* Application

* Application Version

* Android Version

* Device Identifier

* Issue Description

* Details regarding the issue/steps taken - before and after (5000 characters)

Solve The Equation

Read the Android EULA