Engagement Web Forms

Contact Customer Support Team

In order to help you with your inquiry as quickly as possible, we ask that you provide all information as requested in this form. The more details you can provide, the better, as it will help us to best understand what you are experiencing

For details on what information BlackBerry Customer Support may collect from you, and how this information is processed, please review our data use policy. You may also review our Privacy Policy.

Requests submitted through our online web form will be responded to within our hours of operation.
Please see www.blackberry.com/contact for more detail.

* - Required fields

* First Name

* Surname

* Company Name

Device Serial Number or IMEI. If you have multiple serial numbers, please add them in the Issue Details field below or attach them as a separate document on the next screen

* Phone Number

Alternative Phone Number

* Email Address

* Confirm Email Address

* Issue summary (45 characters)

* Issue Type

* Do you allow BlackBerry Technical Support to access your BlackBerry Radar Dashboard for troubleshooting purposes only?

* Please provide issue details (5000 characters)

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