Contact Customer Support Team

In order to help you with your inquiry as quickly as possible, we ask that you provide all information as requested in this form. The more details you can provide, the better, as it will help us to best understand what you are experiencing.

Enterprise Store Information (You can find this information by logging into the store and view 'My Profile'):


Privacy Policy

By submitting this request for support, you understand and agree that BlackBerry is providing this support: 1. for a limited time at no charge to you, 2. BlackBerry may suspend or discontinue the support at any time in its sole and absolute discretion, 3. only in English, and only to those customers who purchased BlackBerry smartphones directly from in the United Kingdom, United States of America, and Canada. Additionally, the support is being provided subject to the disclaimers of warranty and limitations of liability and other applicable terms contained in the BlackBerry Solution License Agreement. This site may, for convenience, provide links to another company’s web site, and if you choose to access such web site, you do so entirely at your own risk because BlackBerry does not control or endorse any content on that other company’s site and does not provide any representation, warranty or guarantee regarding the quality, accuracy, reliability, completeness, currency, timeliness, non-infringement, or fitness for any purpose of any such web site or the content on it.

Read the BlackBerry Solutions License Agreement