BlackBerry Spark Logs Submission
In order to provide you technical support about the BlackBerry products used by your organization, BlackBerry and its subsidiaries and affiliates ("BlackBerry") require a completed Server Logs Submission Form.
By submitting this information to BlackBerry, I agree to BlackBerry’s use of this information to assist with my support case and provide proactive support recommendations. This information may be disclosed by BlackBerry to a third party, but only in support of these purposes. Additional details on what information BlackBerry Customer Support may collect and how this information will be used is provided in the CSO Log Submissions Privacy Notice and the BlackBerry Privacy Notice.
To upload your log files, simply provide the following information. A BlackBerry Customer Care Representative will contact you after receiving your submission.